Generation Technologies

Careers

Please send your resume, completed Employment Application and Applicant Data Sheet, along with your salary requirements to:

gentechcareers@generationtechnologies.com

Generation Technologies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state or local law.

Current Listings:


Job Description: Director of IT (Engineering) Operations

Founded in 1978 and headquartered in Overland Park, Kansas, Generation Technologies Corporation (GTC) is a leading software design and development company focusing on distributed media and metadata solutions for large TV networks, media organizations and government agencies. We are a team of highly focused, specialized engineers and developers who are flexible, knowledgeable, and inquisitive leaders in our field. Our up-to-date Microsoft centric operation runs primarily on HP and Cisco hardware with deployed Dell servers. The Director of Engineering Operations is a new position and will report directly to the President with broad responsibilities as outlined below.

Responsibilities

  • Manage Operations Team including hiring, scheduling, supervising and performing reviews
  • Monitor and maintain datacenter in Overland Park, Kansas
  • Monitor and manage 230+ fully managed appliances, deployed domestically
  • Manage and support 24x7 Network Operations Center
  • Manage phone support staff
  • Serve as primary liaison for datacenter hardware/software vendors, service providers and contractors
  • Steward operating and capital budgets
  • Manage datacenter expansion to collocation facilities
  • Interact with development and testing team to resolve field issues

General Requirements

  • Cool and calm demeanor under fire with an instinct to triage
  • Ability to carry the load and know when to share the load
  • Ability to achieve a balance between perfection and delivering results
  • Strong written and verbal presentation skills with justification of concepts and ideas and consideration for budgets
  • Ability and drive to improve/maintain documentation on operational procedures
  • Strong project management skills and follow through
  • Ability to plan your vacation without cell service, knowing that your smooth running operation will be fine until you return home
  • Experience with cloud hosting services a plus

Education and Experience Requirements

  • BS in Engineering
  • 10+ years with increasing responsibility in computer/engineering operations
  • 4+ years experience in management and supervision

Technical Requirements

  • Expert in hands-on configuration and management of Cisco switches, firewalls and routers; HP blades and storage systems; and VMware
  • Knowledgeable on the challenges and issues around: security, antivirus, internet based WANs, connectivity (DS-3 to OC-12), high latency networks, inter and intra datacenter load balancing (IIS and file store), datacenter infrastructure MTBF/MTTR, cloud services and remote server management tools
  • Skilled in deployment and support of legacy Win2003 R2 and SQL2005 and current Win2008 R2 and SQL 2008
  • Knowledgeable on Windows Exchange
  • Proficient in the use of documentation tools (Word, Visio, Excel, other) for intra office communications
  • Skilled with tools such as Ghost, Perfmon, etc.
  • Familiar with 208V three phase power, UPS systems and backup generators, datacenter cooling systems

Benefits

  • Medical, dental and life insurance
  • SIMPLE Retirement plan match

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Note: Jobs descriptions should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will be asked to follow any other instructions, and perform any other duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.